How quickly will someone respond?
We respond to standard inquiries within one business day. Enterprise customers on premium plans receive priority support with predefined SLAs.
How can we help?
Whether you’re evaluating A11yCore, need technical support, or want to collaborate on accessibility initiatives, our team is here to assist. Choose the channel that matches the urgency of your request.
- General inquiries
- hello@a11ycore.org
- Customer support
- support@a11ycore.org
Office locations
Clemson, SC
South Carolina
United States
Send us a message
Complete the form and a member of our team will respond within one business day. For urgent issues, use the on-call email listed below.
Need immediate assistance?
Emailoncall@a11ycore.org(24/7).
Frequently asked questions
Can you help with accessibility audits?
Yes. Our solutions engineers partner with certified auditors to deliver WCAG assessments, VPAT documentation, and remediation plans.
Do you offer nonprofit pricing?
Qualified nonprofits receive discounted licensing. Mention your organization type when contacting sales.
Where can I find system status updates?
Visit our status page at https://status.a11ycore.org for uptime metrics, incident history, and maintenance schedules.
Join office hours
Need strategic guidance? Register for our weekly accessibility office hours. Bring your questions and product challenges—our experts will walk through best practices live.
Reserve a seat